New York · 2025 Regular Session · Bill
S 9166: Relates to enhanced customer service standards and compliance framework for utility customer assistance operations
In committee Official data
- Introduced
- In committee
- Passed one chamber
- Passed both chambers
- Enacted
Last official action: ·Record last updated:
Plain-language summary
S 9166 is a bill introduced in the New York Senate on February 10, 2026. According to its official title, it concerns: Relates to enhanced customer service standards and compliance framework for utility customer assistance operations. Primary sponsor: Chris Ryan (Democratic). It lists 4 additional sponsors. Most recent recorded action (February 10, 2026): REFERRED TO ENERGY AND TELECOMMUNICATIONS.
Generated automatically from the official title, sponsor list, and status record only. It does not characterize the bill’s purpose or effects. How summaries are written
Official summary
Abstract published by the legislature (via Open States). Text as published by the legislature; reproduced verbatim.
Establishes performance-based service standards and oversight mechanisms for gas and electric utility customer assistance centers to ensure high-quality customer care, emergency response capacity, and consumer protection.
Sponsors
Sponsors by party (alphabetical): Democratic 1 · Democratic/Working Families 4
| Name | Role | Party | Chamber | District |
|---|---|---|---|---|
| Chris Ryan | Primary sponsor | Democratic | Senate | 50 |
| Jeremy Cooney | Co-sponsor | Democratic/Working Families | Senate | 56 |
| Monica Martinez | Co-sponsor | Democratic/Working Families | Senate | 4 |
| Jessica Ramos | Co-sponsor | Democratic/Working Families | Senate | 13 |
| Lea Webb | Co-sponsor | Democratic/Working Families | Senate | 52 |
“Support” is shown only as formal sponsorship recorded by the legislature. Roll-call votes are available on the official bill page.
Recent official actions
- REFERRED TO ENERGY AND TELECOMMUNICATIONS