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New York · 2025 Regular Session · Bill

S 7146: Relates to customer service access

In committee Official data

  1. Introduced
  2. In committee
  3. Passed one chamber
  4. Passed both chambers
  5. Enacted

Last official action: ·Record last updated:

Plain-language summary

S 7146 is a bill introduced in the New York Senate on April 2, 2025. According to its official title, it concerns: Relates to customer service access. Primary sponsor: Brad Hoylman-Sigal. Most recent recorded action (April 2, 2025): REFERRED TO CONSUMER PROTECTION.

Generated automatically from the official title, sponsor list, and status record only. It does not characterize the bill’s purpose or effects. How summaries are written

Official summary

Abstract published by the legislature (via Open States). Text as published by the legislature; reproduced verbatim.

Requires certain businesses to provide a free, efficient, universally accessible, inclusive, nondiscriminatory and evaluable customer service telephone line; requires corporations to establish an annual customer service call-answer rate of at least ninety percent.

Sponsors

NameRolePartyChamberDistrict
Brad Hoylman-SigalPrimary sponsorNot applicable (committee)——

“Support” is shown only as formal sponsorship recorded by the legislature. Roll-call votes are available on the official bill page.

Recent official actions

  1. REFERRED TO CONSUMER PROTECTION

Sources

  1. Open States / Plural (data from the official legislature website)
  2. Official legislature source