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New York · 2025 Regular Session · Bill

A 10796: Prohibits state agency hotlines from relying exclusively on automated answering systems

In committee Official data

  1. Introduced
  2. In committee
  3. Passed one chamber
  4. Passed both chambers
  5. Enacted

Last official action: ·Record last updated:

Plain-language summary

A 10796 is a bill introduced in the New York House on April 1, 2026. According to its official title, it concerns: Prohibits state agency hotlines from relying exclusively on automated answering systems. Primary sponsor: Charles Fall (Democratic). Most recent recorded action (April 1, 2026): REFERRED TO GOVERNMENTAL OPERATIONS.

Generated automatically from the official title, sponsor list, and status record only. It does not characterize the bill’s purpose or effects. How summaries are written

Official summary

Abstract published by the legislature (via Open States). Text as published by the legislature; reproduced verbatim.

Prohibits state agency hotlines from relying exclusively on automated answering systems; requires state agency hotlines to provide callers with a clear option to speak with a live representative.

Sponsors

Sponsors by party (alphabetical): Democratic 1

NameRolePartyChamberDistrict
Charles FallPrimary sponsorDemocraticHouse61

“Support” is shown only as formal sponsorship recorded by the legislature. Roll-call votes are available on the official bill page.

Recent official actions

  1. REFERRED TO GOVERNMENTAL OPERATIONS

Sources

  1. Open States / Plural (data from the official legislature website)
  2. Official legislature source