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Florida · 2025 Regular Session · Bill

SB 1088: State Department Customer Service Standards

Did not advance Official data

  1. Introduced
  2. In committee
  3. Passed one chamber
  4. Passed both chambers
  5. Enacted
  6. Did not advance

Last official action: ·Record last updated:

Plain-language summary

SB 1088 is a bill introduced in the Florida Senate on February 24, 2025. According to its official title, it concerns: State Department Customer Service Standards. Primary sponsor: Tina Polsky (Democratic), Governmental Oversight and Accountability. Most recent recorded action (June 16, 2025): Died in Appropriations Committee on Agriculture, Environment, and General Government.

Generated automatically from the official title, sponsor list, and status record only. It does not characterize the bill’s purpose or effects. How summaries are written

Official summary

Abstract published by the legislature (via Open States). Text as published by the legislature; reproduced verbatim.

State Department Customer Service Standards; Requiring state departments to employ a callback queue system for customers who contact the departments by telephone, etc.

Sponsors

Sponsors by party (alphabetical): Democratic 1

NameRolePartyChamberDistrict
Tina PolskyPrimary sponsorDemocraticSenate30
Governmental Oversight and AccountabilityPrimary sponsorNot applicable (committee)——

“Support” is shown only as formal sponsorship recorded by the legislature. Roll-call votes are available on the official bill page.

Recent official actions

  1. Died in Appropriations Committee on Agriculture, Environment, and General Government
  2. Indefinitely postponed and withdrawn from consideration
  3. CS by Governmental Oversight and Accountability read 1st time
  4. Now in Appropriations Committee on Agriculture, Environment, and General Government
  5. Pending reference review under Rule 4.7(2) - (Committee Substitute)
  6. CS by Governmental Oversight and Accountability; YEAS 7 NAYS 0
  7. On Committee agenda-- Governmental Oversight and Accountability, 04/01/25, 1:30 pm, 110 Senate Building
  8. Introduced
  9. Referred to Governmental Oversight and Accountability; Appropriations Committee on Agriculture, Environment, and General Government; Appropriations
  10. Filed

Sources

  1. Open States / Plural (data from the official legislature website)
  2. Official legislature source