Florida · 2025 Regular Session · Bill
HB 979: State Department Customer Service Standards
Did not advance Official data
- Introduced
- In committee
- Passed one chamber
- Passed both chambers
- Enacted
- Did not advance
Last official action: ·Record last updated:
Plain-language summary
HB 979 is a bill introduced in the Florida House on February 24, 2025. According to its official title, it concerns: State Department Customer Service Standards. Primary sponsor: Mitch Rosenwald (Democratic). Most recent recorded action (June 16, 2025): Died in Government Operations Subcommittee.
Generated automatically from the official title, sponsor list, and status record only. It does not characterize the bill’s purpose or effects. How summaries are written
Official summary
Abstract published by the legislature (via Open States). Text as published by the legislature; reproduced verbatim.
State Department Customer Service Standards; Requires state departments to employ callback queue system for customers who contact state departments by telephone.
Sponsors
Sponsors by party (alphabetical): Democratic 1
| Name | Role | Party | Chamber | District |
|---|---|---|---|---|
| Mitch Rosenwald | Primary sponsor | Democratic | House | 98 |
“Support” is shown only as formal sponsorship recorded by the legislature. Roll-call votes are available on the official bill page.
Recent official actions
- Died in Government Operations Subcommittee
- Indefinitely postponed and withdrawn from consideration
- 1st Reading (Original Filed Version)
- Now in Government Operations Subcommittee
- Referred to State Affairs Committee
- Referred to Information Technology Budget & Policy Subcommittee
- Referred to Government Operations Subcommittee
- Filed