AB 1832: 2-1-1 information and referral response system.

Official summary

Legislative Counsel’s Digest (official, as of the latest version). Written by nonpartisan legislative staff; reproduced verbatim.

Existing law, the California Emergency Services Act, creates, within the office of the Governor, the Office of Emergency Services (Cal OES) under the supervision of the Director of Emergency Services. Under existing law, Cal OES is responsible for the state’s emergency and disaster response services for natural, technological, or man-made disasters and emergencies, including responsibility for activities necessary to prevent, respond to, recover from, and mitigate the effects of emergencies and disasters to people and property, as provided.

Existing law vests the Public Utilities Commission (PUC) with regulatory authority over public utilities, including telephone corporations. Existing law requires local public agencies to establish a “9-1-1” emergency telephone number, as specified. Existing law also authorizes a local public agency to establish a nonemergency “3-1-1” telephone system. Under existing federal law, the Federal Communications Commission (FCC) has designated “2-1-1” to be the national abbreviated dialing code to provide access to nonemergency community information and referral services. Pursuant to authority delegated by the FCC to state regulatory bodies and its existing statutory authority, the PUC has established procedures for implementing 2-1-1 dialing in California.

This bill would create in the State Treasury the 2-1-1 Fund and, upon appropriation by the Legislature, would require Cal OES to allocate moneys appropriated from the fund to the California 211 Providers Network to be used for, among other things, enhancing critical 2-1-1 system capacity and service quality through core operating support, providing equitable access to 2-1-1 dialing and services, publishing a statewide 2-1-1 community needs data dashboard for use by state agencies, and providing annual reports to Cal OES, as specified. The bill would authorize Cal OES, upon appropriation by the Legislature, to recover its reasonable administrative costs to administer the 2-1-1 Fund, as specified.

Sponsors

Sponsors by party (alphabetical): Democratic 1 · Republican 2

“Support” is shown only as formal sponsorship recorded by the legislature. Roll-call votes are available on the official bill page.

Recent official actions

1. September 27, 2026Vetoed by Governor.
2. September 8, 2026Enrolled and presented to the Governor at 3:30 p.m.
3. August 28, 2026Senate amendments concurred in. To Engrossing and Enrolling. (Ayes 77. Noes 0. Page 6793.).
4. August 27, 2026In Assembly. Concurrence in Senate amendments pending.
5. August 27, 2026Read third time. Passed. Ordered to the Assembly. (Ayes 39. Noes 0.).
6. August 25, 2026Ordered to special consent calendar.
7. August 17, 2026Read second time. Ordered to third reading.
8. August 13, 2026Read second time and amended. Ordered returned to second reading.
9. August 13, 2026From committee: Amend, and do pass as amended. (Ayes 7. Noes 0.) (August 13).
10. August 3, 2026In committee: Referred to APPR. suspense file.
11. June 24, 2026Withdrawn from committee.
12. June 24, 2026From committee: Do pass and re-refer to Com. on E., U & C. (Ayes 9. Noes 0.) (June 23). Re-referred to Com. on E., U & C.